Effective Business Communication Skills

PROGRAM OBJECTIVES

At the end of this program, participants will be better able to:

  • Prepare business correspondences that are systematic, clear, concise and to the point
  • Prepare and deliver effective business presentations
  • Effectively participate in business conversations & meetings

PROGRAM CONTENT

  • The concept of effective business communications
  • Choosing the right business communication media
  • Planning and preparing business communications
  • Using the right words
  • Effective sentences and paragraphs
  • Writing believably
  • Selling ideas
  • Writing formal and informal business correspondences;  Requests, proposals, decline of requests & proposals, emails, etc.
  • Writing formal and informal reports
  • Body language
  • Signs & signals and cues & clues
  • Strokes, pacing and rapport
  • Preparing business presentations
  • Delivering business presentations
  • Preparing for business meetings
  • Conducting internal & external business meetings

LEARNING METHODOLOGY

A proper mix of lectures, Q&A, sharing, discussions, individual & group exercises, cases and role plays

RECOMMENDED PARTICIPANTS

This program is designed for all Managers, Supervisors and Senior Staff whose jobs involve frequent communications with internal and external stakeholders.

Past participants include Branch Managers, Sales Managers, Promotion Managers, PR Managers, Community Relations Manager, Government Relations Manager, Project Managers, Team Leaders, Procurement Managers & Officers, Sales Executives, Finance Managers & Officers, Personal Assistants, Senior Secretaries.

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.
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